Privacy Policy
This Privacy Policy explains how 5Stars Ecommerce may collect, use, disclose and protect personal information when you visit our website, contact our team, request an audit or submit a project inquiry.
Information you submit and limited website data
This can include your name, email, company, project details, marketplace/service selections and technical website data generated when the site is used.
To respond, deliver services and operate the site
We may use information to answer inquiries, assess project needs, communicate with clients, maintain website security and improve site functionality.
Service providers needed for operations
We may use vendors that support hosting, email, security, forms, analytics or similar business functions, subject to the services actually enabled.
Privacy rights depend on applicable law
Depending on where you live, you may have rights to request access, correction, deletion or other choices regarding personal information.
Scope of This Privacy Policy
This Privacy Policy applies to personal information processed through the 5Stars Ecommerce website and through direct interactions that begin through the website, including contact forms, audit requests, project inquiries, email, phone or other contact methods made available by us.
It does not automatically govern third-party websites, platforms or services that have their own privacy notices, even when we link to them.
Information We May Collect
The information we collect depends on how you interact with the website and which features are enabled.
| Category | Examples | Typical source |
|---|---|---|
| Contact information | Name, business email address, phone number when provided and other contact details you choose to submit. | Contact, audit or project forms; direct email, phone or messaging. |
| Business & project information | Company name, marketplace, requested service, product or brand information, project description, timing and other inquiry details. | Information you submit voluntarily. |
| Client communications | Messages, project discussions, support requests and documents or information exchanged during a business relationship. | Email, calls, meetings or agreed project systems. |
| Website & device information | IP address, browser/device information, requested pages, timestamps, referral information and similar technical logs where generated by the hosting, security or analytics configuration. | Servers, security tools, cookies and similar technologies where enabled. |
| Preferences | Communication preferences, cookie choices or other selections where controls are provided. | Your website or communication choices. |
Our forms are intended for ordinary business inquiries. Please do not submit passwords, payment-card data, government identification numbers, health information or other highly sensitive personal data through general inquiry fields.
How We Collect Information
- Directly from you when you complete a contact or audit form, email us, call us, message us or otherwise provide information.
- Automatically from the website through server logs, security systems, cookies and similar technologies where those features are enabled.
- From business interactions when a prospective or existing client provides information needed to scope, manage or deliver a project.
- From third parties when you intentionally use a third-party communication or platform feature to contact us, subject to that provider's own terms and privacy practices.
How We May Use Personal Information
- Responding to inquiries and providing requested information.
- Reviewing an Amazon audit request or evaluating whether our services may fit a project.
- Preparing proposals, scopes, estimates or other pre-contract communications.
- Providing, managing and supporting services for clients.
- Communicating about active projects, account matters or service updates.
- Operating, maintaining, troubleshooting and securing the website.
- Detecting spam, abuse, fraud, malicious activity or technical problems.
- Understanding how the website is used and improving usability where analytics or measurement tools are enabled.
- Complying with legal obligations, resolving disputes and protecting legal rights.
- Maintaining appropriate business and administrative records.
Where a particular privacy law requires a legal basis for processing, the applicable basis may depend on the context—for example, taking steps at your request before a contract, performing a contract, complying with law, pursuing legitimate business interests or obtaining consent where required.
Cookies and Similar Technologies
Like many WordPress websites, this site may use cookies, local storage, pixels or similar technologies depending on the plugins and services enabled at a given time.
- Essential site functionality and session management.
- Remembering preferences or consent choices.
- Website security, fraud prevention and spam protection.
- Analytics or measurement where enabled.
- Supporting embedded third-party content or integrations.
You can usually control cookies through your browser. Where the website displays a cookie or consent-management tool, you can also use the choices provided there. Blocking some technologies may affect certain site features.
The exact cookie notice should match the tools actually active on the production site. If analytics, advertising pixels, embedded media, chat tools or additional plugins are enabled later, this policy and any consent controls should be reviewed accordingly.
How Information May Be Shared
We may disclose personal information when reasonably necessary for the purposes described in this policy, including to:
- Service providers that support website hosting, email delivery, forms, security, spam prevention, data storage, analytics, project operations or other business functions actually used by us.
- Professional advisers such as legal, accounting, insurance or other advisers when needed for legitimate business purposes.
- Authorities or other parties when disclosure is required by law or reasonably necessary to protect rights, safety or security.
- Business transaction parties in connection with a merger, acquisition, financing, restructuring or sale of all or part of a business, subject to applicable law.
- Other parties at your direction when you ask or authorize us to disclose information.
Sale or Sharing of Personal Information
5Stars Ecommerce does not intend to sell personal information as a standalone product for direct payment. However, privacy laws in some jurisdictions define terms such as “sale” or “sharing” more broadly and may treat certain advertising, analytics or cross-context behavioral technologies as regulated disclosures.
If technologies that create such regulated disclosures are enabled and an applicable law requires an opt-out or other choice, we will provide the required mechanism and update our disclosures as appropriate.
Data Retention
We keep personal information for as long as reasonably necessary for the purpose for which it was collected and for legitimate related purposes, such as responding to an inquiry, maintaining a client relationship, keeping appropriate business records, preventing abuse, resolving disputes or meeting legal, tax, accounting or compliance obligations.
Retention periods can vary based on the type of information, the nature of the relationship, contractual requirements, legal obligations and whether information is needed to establish, exercise or defend legal claims.
When information is no longer reasonably needed, we may delete, de-identify or securely dispose of it in accordance with our operational processes and applicable law.
Data Security
We use administrative, technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. The measures used may vary based on the nature of the information and systems involved.
No website, network, email system or method of electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or stored by us.
International Processing and Transfers
Our website, service providers, team members or business systems may process information in countries other than the country where you are located. Data-protection laws in those countries may differ from the laws in your jurisdiction.
Where applicable law requires safeguards for an international transfer, we will use appropriate measures available for the relevant transfer and service-provider arrangement.
Your Privacy Rights and Choices
Depending on your location and the law that applies to our processing, you may have some or all of the following rights:
Request information about personal data we hold about you, subject to applicable exceptions.
Ask us to correct inaccurate personal information.
Ask us to delete personal information where the right applies and no exception requires retention.
Request limits on certain processing or object where applicable law provides that right.
Request a portable copy of certain information where required by applicable law.
Opt out of certain sale, sharing, targeted advertising or similar processing if applicable law and our practices trigger those rights.
Withdraw consent where consent is the legal basis for a particular processing activity.
Contact an appropriate data-protection authority where applicable law gives you that option.
To make a privacy request, email manager@5starsecommerce.com with “Privacy Request” in the subject line. We may need to verify your identity before completing certain requests. We will respond according to the law that applies to the request.
Marketing Communications
If we send marketing communications by email, you can ask us to stop or use an unsubscribe method included in the message where one is provided. Transactional, service-related or project communications may still be sent when reasonably necessary for an active inquiry, contract or client relationship.
Children's Privacy
The website and our services are intended for businesses and professional users. They are not designed or directed to children under 13, and our general website forms are not intended to collect personal information from children.
If you believe a child has submitted personal information to us through the website, please contact us so we can review and take appropriate action.
Third-Party Websites and Services
Our site may link to third-party websites or services, including marketplaces, social platforms, messaging tools or external resources. We do not control their privacy practices. When you leave our website or intentionally interact with a third-party service, review that provider's privacy notice and settings.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our website, services, vendors, legal requirements or data practices. When we make changes, we will update the effective date shown at the top of this page.
If a change materially affects how we use personal information and applicable law requires additional notice or consent, we will provide it in the manner required by that law.
Contact Us About Privacy
Questions, requests or concerns about this Privacy Policy or our handling of personal information can be sent to:
5Stars Ecommerce
Email: manager@5starsecommerce.com
Phone: +1 347 509 4870
Website: Contact 5Stars Ecommerce
Need to Ask About Your Information?
Use the contact details here for privacy requests or questions about information submitted through the website. For ordinary project inquiries, use our main Contact page.