Tell Us What Your Brand Needs Next
Have an Amazon account challenge, advertising project, listing problem, catalog issue, creative brief or broader ecommerce requirement? Send us the context you already have. We will use it to route the conversation toward the most relevant service and next step.
Send a Project Brief
Best when you already know what you want to discuss and can share the main requirements.
Request a Free Audit
Best when you know something needs attention but want help identifying the most practical next step.
Email the Team
Use direct email when your brief is easier to explain outside the website form.
Call or WhatsApp
Use the published phone number for a direct conversation or send the form through WhatsApp.
Give Us Enough Context to Start in the Right Place
You do not need a polished brief. Tell us what you are working on, which marketplace or service is involved and what you want to improve. If you have a product link, ASIN or Store URL, include it.
Explain the problem, project or opportunity in plain language.
Select the closest option. We can redirect the conversation if another service fits better.
Include an ASIN, product page or Brand Store URL when it helps us understand the request.
Tell us what a useful next step would look like for your team.
Send Your Inquiry
Use email submission or open the same project brief in WhatsApp.
Choose the Starting Point That Matches What You Know
Both routes reach the 5Stars Ecommerce team. The difference is whether you are bringing a defined project or asking us to help diagnose what should happen next.
You Already Have a Defined Project
Use this page when you know the service, deliverable or business requirement you want to discuss.
You Need Help Defining the Problem
Use the audit when you know an Amazon area needs attention but want an initial review before choosing the service or project scope.
If You Know the Need, Explore the Service First
Each core Amazon service page explains scope, process, deliverables and related services in more detail before you contact the team.
Amazon Account Management
Ongoing marketplace coordination across operations, content, account priorities and specialist workstreams.
Amazon PPC Management
Campaign strategy, targeting, bids, budgets, search terms and ongoing advertising optimization.
Amazon Listing Optimization
Keyword research, titles, bullets, descriptions, search terms and product-page content.
Amazon Creative Services
Listing images, A+ Content, Brand Story and Brand Store creative under one coordinated visual direction.
What Makes a Useful First Message?
A long brief is not required. A few concrete details help the team understand the request faster and make the first conversation more productive.
The Main Problem
Explain what is not working or what you want to build, improve or change.
The Relevant URL or ASIN
Include the product, Store or page we should look at when the request is tied to a specific asset.
The Service or Deliverable
Tell us the closest service category even if you are not completely sure it is the final scope.
The Desired Next Step
Let us know whether you need an audit, quote, project discussion, redesign, ongoing support or general advice.
Questions Before You Contact 5Stars Ecommerce
These answers cover how to reach the team, what to include and which page to use when you are not sure where to start.
How can I contact 5Stars Ecommerce?
Use the form on this page, email manager@5starsecommerce.com, call +1 347 509 4870, or use the WhatsApp button after completing the project details.
Should I use the Contact page or the Free Amazon Audit?
Use Contact when you have a defined project, service or general inquiry. Use the Free Amazon Audit when you want an initial review to help identify what needs attention first.
What information should I include in my message?
Include the main problem or project, the closest service category, the marketplace involved and an ASIN, product link or Brand Store URL when relevant.
Can I contact you about Amazon PPC?
Yes. Select Amazon PPC Management in the contact form or review the dedicated Amazon PPC Management page before submitting your inquiry.
Can I contact you about Amazon listings or catalog problems?
Yes. We support Amazon Listing Optimization and Amazon Catalog Management. Choose the closest option in the form and explain the current issue.
Can I contact you about Amazon creative projects?
Yes. Our Amazon Creative Services include listing images, A+ Content, Brand Story and Brand Store design. You can also view selected work in the Portfolio.
Do you accept inquiries for services outside Amazon?
Yes. The wider 5Stars Ecommerce offering includes selected Shopify, WordPress, Walmart, eBay, graphic design and AI product photography/video services. Choose the relevant option in the form.
Can I send an ASIN or Store URL through the form?
Yes. The Product Link / ASIN / Store URL field is included specifically so the team can connect your inquiry with the relevant Amazon asset.
Do you guarantee results before a project starts?
No. We do not guarantee rankings, sales, ROAS, ACOS, conversion rate or another specific outcome before understanding the account, product, competition and scope of work.
Can I speak to someone before choosing a service?
Yes. Use General Inquiry in the form, contact the team directly, or request the Free Amazon Audit if your question is specifically about which Amazon area should be addressed first.
Have Enough Context to Start the Conversation?
Send the details you have. If the request belongs with a different specialist or service, the first job is simply to route it in the right direction.